Your fireplace should deliver warmth, comfort, and peace of mind—not smoke, odors, or worry. At JW Fireplace Sales & Consulting, we provide expert fireplace repair and troubleshooting for gas, wood-burning, and electric systems. Whether your pilot won’t light, your firebox is cracked, or your unit won’t produce heat, our certified technicians restore performance and safety quickly and correctly.

Fireplace Repair by JW Fireplace Sales & Consulting

Why Homeowners Choose JW

• Certified Expertise: Trained, experienced technicians for all major makes and models.
• Safety-First Approach: Repairs meet or exceed manufacturer specs and local codes.
• Transparent Guidance: Clear findings, upfront pricing, and practical options.
• Full-Service: From diagnosis to parts replacement, cleaning, and performance tuning.

Common Fireplace Problems We Fix

• Gas Fireplaces: Pilot won’t stay lit, intermittent ignition, faulty thermocouple/thermopile, clogged burners, soot buildup, noisy fans, faulty remotes or receivers.
• Wood-Burning Fireplaces: Excessive smoke in room, drafting issues, damaged firebrick/refractory panels, worn gaskets, stuck/damaged damper, creosote-related performance loss.
• Electric Fireplaces: No heat, fan or flame effect failure, control board errors, lighting element replacement.

Signs You Need Fireplace Repair

• New or worsening smoke, odor, or soot in the living space
• Difficulty starting the fire or keeping it lit
• Yellowing or lazy flames in gas units (should be steady and mostly blue with natural-looking tips)
• Visible cracks in panels, firebrick, or glass
• Unusual noises from blowers or rattling components
• Fault codes on electric models or unresponsive remotes

Our Repair Process

1. Diagnostic Visit: We inspect the firebox, gas/electrical connections, venting or chimney path, safety sensors, and controls.
2. Clear Findings & Options: You’ll get a straightforward explanation of what’s wrong and the best-value repair options.
3. Precision Repair: We replace failed components, correct venting issues, recalibrate settings, and verify safety controls.
4. Performance Tune & Clean: Final cleaning, flame adjustment, draft verification, and operational test.

Safety & Compliance

Repairs are performed in accordance with manufacturer specifications and applicable codes. We test for gas leaks, confirm proper draft, verify safety shutoffs, and ensure the glass/door seals and ventilation are working as designed.

Prevent Repairs with Pro Maintenance

A yearly check can prevent most breakdowns. Our maintenance service includes cleaning burners and blowers, checking ignition and sensors, inspecting refractory panels and gaskets, and confirming safe ventilation to reduce soot, odors, and wear.

Repair vs. Replace

Not sure if it’s time to upgrade? We’ll compare the cost of repair against replacement based on age, efficiency, part availability, and safety. If an upgrade makes more sense, our team can recommend modern inserts or complete systems that deliver better efficiency, aesthetics, and control.

What to Have Ready for Your Appointment

• Brand and model number (if available)
• Photos of the unit and any problem areas
• Notes on when the issue began and any error codes
• Previous service records or installation details (optional)

FAQs

Pricing & Estimates

We offer straightforward diagnostic pricing and written estimates before work begins. You’ll know exactly what’s included and why it’s needed.

Schedule Fireplace Repair

Get your fireplace running safely and beautifully again. Contact JW Fireplace Sales & Consulting to book your repair visit or ask a question. We’re happy to help diagnose issues and recommend the most cost-effective path forward.

Call: Your local JW office  |  Email: This email address is being protected from spambots. You need JavaScript enabled to view it.  |  Request Service: Use our online form to choose a convenient time.

Fireplace Services by JW Fireplace Sales & Consulting

From first concept to final flame, JW Fireplace Sales & Consulting LLC delivers end-to-end fireplace and chimney solutions for homes and outdoor living spaces. Our team helps you choose the right product, installs it correctly, and keeps it running safely and efficiently for years to come.

Fireplace Sales & Consulting

• Fireplace Sales: Gas, wood, and electric models from trusted manufacturers to fit your style, room size, and budget.
• Fireplace Consulting: Site assessments, code considerations, venting pathways, heat-output planning, and design coordination with homeowners, builders, and designers.

Installation & Construction

• Fireplace Installation: Professional installation of new gas, wood, and electric fireplaces to manufacturer specifications and local codes.
• Fireplace Construction: Full builds including framing, hearths, mantels, surrounds, and venting.
• Fireplace Remodeling: Update old units with new stone, tile, mantels, or refacing to modernize looks and performance.
• Electric Fireplace Installation: Clean, efficient options with simple electrical requirements and flexible placement.

Repairs, Service & Safety

• Fireplace Repair: Ignition problems, pilot outages, draft issues, damaged refractory panels, blower noise, and control failures.
• Chimney Services: Comprehensive care for vented systems to ensure safe operation and proper draft.
• Chimney Sweeping: Creosote and soot removal to reduce fire risk and restore performance.
• Chimney Repair: Masonry, crowns, caps, flashing, liners, and leak resolution.
• Chimney Inspections: Level I–III evaluations for real estate, insurance, and annual safety checks.
• Dryer Vent Cleaning: Lint removal to improve dryer efficiency and reduce fire hazards.

Inserts & Gas Log Solutions

• Fireplace Inserts: Upgrade an existing fireplace for better efficiency and heat output.
• Gas Fireplace Inserts: Clean-burning convenience with remote control and thermostat options.
• Fireplace Gas Logs: Vented and vent-free sets, sized and installed for realistic flame and proper ventilation.
• Ventless Fireplace Installation: Guidance, sizing, and installation for vent-free systems where code permits.

Outdoor Fire Features & Kitchens

• Outdoor Gas Fireplace Installation: Cozy, low-maintenance focal points for patios and covered spaces.
• Outdoor Natural Gas Fireplace Installation: Continuous fuel supply for long burn times and easy operation.
• Outdoor Gas Fire Pits: Custom and kit solutions with ignition packages, media (glass, lava rock), and seating layout planning.
• Outdoor Kitchen Accessories: Grills, doors, drawers, sinks, refrigeration, lighting, and ventilation.
• Outdoor Kitchen Cabinets: Weather-resistant cabinetry designed for Michigan seasons and your cooking workflow.

Our Process

1. Consult & Design: We assess your space, goals, and budget, then recommend products and venting options.
2. Proposal & Scheduling: Transparent scope, timeline, and pricing—no surprises.
3. Professional Installation: Clean, code-compliant work with thorough testing and homeowner walk-through.
4. Care & Support: Maintenance tips, service plans, and responsive repair support.

Why Homeowners Choose JW

• Single-source partner: Sales, installation, construction, service, and chimney care under one roof.
• Tailored solutions: We match products to heat needs, aesthetics, and lifestyle.
• Local expertise: Designs that work for Michigan homes and weather conditions.

Contact JW Fireplace Sales & Consulting

Ready to get started? Call, email, or message us to schedule a consultation, request an estimate, or book service. We’re here to help you design, install, and maintain a fireplace—or outdoor living space—that you’ll love using every day.

Frequently Asked Questions

Do you provide free estimates for new fireplace installations?

Yes. JW Fireplace Sales & Consulting offers free in-home or on-site estimates for new fireplace installations, remodels, and outdoor projects. We’ll evaluate your space, discuss design options, and provide a detailed quote before any work begins.

What types of fireplaces do you sell and install?

We sell and install gas, wood-burning, and electric fireplaces from leading manufacturers. We also handle vented and vent-free systems, outdoor fireplaces, and custom builds designed for your home’s architecture and comfort needs.

Can you repair my existing fireplace even if it wasn’t installed by JW?

Absolutely. Our technicians are trained to service and repair all major brands and models, regardless of who installed them. We handle issues with ignition systems, blowers, controls, chimneys, and more.

How often should I have my chimney inspected or cleaned?

We recommend annual chimney inspections and cleanings for wood-burning fireplaces, and at least every two years for gas systems. Regular maintenance ensures safety, proper draft, and efficient operation.

What is the difference between a fireplace insert and a new fireplace?

A fireplace insert is designed to fit into an existing masonry or prefab fireplace opening, improving efficiency and performance without full reconstruction. A new fireplace installation may involve building a fresh structure or adding a unit where none previously existed.

Do you install ventless fireplaces?

Yes, we install ventless fireplaces and gas log sets in areas where local codes allow. Our team will verify proper sizing, ventilation, and safety measures to ensure reliable and odor-free performance.

Can you help with outdoor fireplace and kitchen designs?

Yes, JW Fireplace specializes in complete outdoor living solutions. From gas fire pits to full kitchen installations with cabinets, appliances, and accessories, we design spaces that combine function, safety, and style.

What areas do you service?

We proudly serve Howell, MI and surrounding areas throughout Livingston County and Southeast Michigan. Contact us to confirm service availability in your location.

Do you offer maintenance plans?

Yes. We provide seasonal and annual maintenance plans that include inspections, cleaning, and performance checks for fireplaces, chimneys, and dryer vents to help prevent costly repairs and keep your systems running efficiently.

How can I schedule service?

You can call us at (810) 545-6112, email This email address is being protected from spambots. You need JavaScript enabled to view it., or visit our Howell location to book a service appointment or consultation at your convenience.